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Privacy & Cookies Policy

Last updated: 18th April 2025

At Contact Electrical (Norwich) Ltd, we’re committed to protecting your privacy and handling your data with care and transparency. This policy explains what information we collect, how we use it, and how we ensure your data stays safe.

1. Information We Collect

We only collect personal data when you contact us through our website contact form. The information you provide — such as your name, email address, and any details you include in your message — is used solely for the purpose of responding to your enquiry.

We do not store this data on the website or in any database. It is sent directly to our company email address: enquiries@contactelectrical.com.
 

2. How We Use Your Information

We use your information:

  • To respond to enquiries or requests you send via our contact form.
  • To provide customer support if you reach out to us.

We do not use your data for marketing purposes, nor do we share it with third parties.
 

3. Cookies

Our website uses minimal cookies. We do not use cookies for tracking, analytics, advertising, or user profiling.

However, our Contact page includes an embedded Google Map, which may set cookies and collect usage data (e.g. your IP address) when you interact with it. These are controlled by Google and subject to their own privacy policy.

You can manage or block cookies through your browser settings at any time.
 

4. Google Search Console

We use Google Search Console to monitor the performance of our website in Google search results. This tool does not collect personal information from visitors.
 

5. Data Security

While we don’t store personal information on our website, any data sent to us is handled securely through our email system. We take appropriate measures to protect your data from unauthorised access or disclosure.
 

6. Your Rights

Under the UK GDPR, you have the right to:

  • Request a copy of any personal data we hold about you.
  • Ask us to correct or delete your personal data.
  • Withdraw consent where applicable.

If you’d like to exercise any of these rights, please contact us at:
📧 enquiries@contactelectrical.com
 

7. Contact Us

If you have any questions about this policy or how we handle your data, you can contact us at:

Contact Electrical (Norwich) Ltd
The Guard House
Hudson Close
Rackheath Industrial Estate
Norwich, Norfolk
United Kingdom
NR13 6NW

📧 enquiries@contactelectrical.com