FAQs
Our FAQs cover the most common questions we receive — from how to request a quote to our working hours and service areas. If you’re looking for quick, clear info about how we work or what to expect, you’ll find it right here.
General
- Residential, Commercial, Industrial.
- Electrical design, installation and maintenance.
- Electrical testing and inspection
- EV charging installation
Norwich, Norfolk, Suffolk, Cambridgeshire
Yes we are proudly NICEIC approved, CHAS Certified, Trust Mark Approved. https://electrician-norwich.co.uk/niceic/
Office hours - 8:30 – 4:30
Please use the contact form and we will get back to you within 2 working days.
Yes our quotes are free as standard, please get in contact to arrange yours today.
Yes we currently proud sponsors of Acle Football Club
Since 1988
We are conscientious and honest people, we always try to give our customers support, quality and the best service available.
Yes, we value your privacy and adhere to GDPR compliance. For more information please see our privacy page.
Please use the contact form to detail your request and we will be in touch to arrange a quote.
Service Specific
We fit and install EV chargers. You can find us on the approved government list of installers here - https://www.gov.uk/electric-vehicle-chargepoint-installers#results
Yes both fixed wiring and portable appliance testing.
Yes we provide full design and installation of projects.
We offer a 12 month warranty.
Common Issues and Troubleshooting
Have you checked all the switches are up? Try putting back up, If they continue to go down, call your electrician.
Go onto electricity providers website to see if there is a local outage.
Depending on the fan, this can be normal. Please read the manual for your fan to know if it is running as it should.
Some smoke alarms do flash all of the time, please read your manual to confirm
First point of call is a plumber.
Go to the mains board and make sure the MCB and RCD are both in the upwards position, if they’re not, try flicking them up. If they don’t stay up, contact your electrician
Could be a loose connection, could be the light fitting starting to fail or the lamp being on it’s way out.
Could be the fuse, grid switch not switched on, fuse spur not switched on. Check all of these first and then contact your electrician if there is still an issue.
This is bad. Switch off the circuit it’s on and call your electrician.